A quick note to the clowns reading this that can't handle any criticism: I believe Wren and Neal are both a big net positive. Ok?
Now on to the rant.
Wren had to send the email, ok? There was no fantastical epiphany on accountability. Wren did his job really, really bad on Saturday. This has happened before. Not only has this happened under Wren before, but this EXACT SAME BULLSHIT happened under RV. And oh yeah, under a different President as well.
We are either unable or unwilling to pull our collective heads out of our collective asses.
For those of you in the "just get there earlier" or "it didn't happen to me" crowd, I wish you would consider a few things.
I wish you would empathize with those who had significant issues on Saturday. These are significant issues for some, not all. They are still significant issues. They really happened. These issues are serious enough to drive potential fans away forever. An answer of "just get there earlier" or "it didn't happen to me" only hurts in finding a solution to this bullshit. It's the same old shit.
Our AD is one of the highest paid ADs in the country. Yes, country. Like top 30ish. I expect him to document and resolve issues like these for all future ADs. This is basic job responsibility stuff. Again, it's the same old shit. We gave a negative gameday experience to some potential fans who will never, ever come back.
Not only am I pointing the finger at the AD, but I'm also pointing the finger at Neal. Hey Doc, act like you're smart and find a solution to this.
You two are capable of great things but the amount of ego and selfishness is appalling. It's almost as if you two don't give a douchebag about the future as long as you look good now. It's almost as if you want to make the guy following you have a tougher job, so your legacy looks better.
You two receive well deserved praise in a lot of areas but both of you get a resounding "F" in change management. So do your predecessors. Just 100% terrible. Change management is a real thing and you should really look into it.
Neither of you will be around forever but you need to act in a responsible manner. You need to find solutions AND put systems in place to ensure this never happens again...whomever is the AD or University President. I know it doesn't fulfill your selfish needs right now, but it is the right thing to do.
I don't give Wren or Neal a pass. This is just the same old shit. Wren and Neal, c'mon fella's we like you! Now it's time to get your shit together.