You're right, I should have done that last night. damonzumwalt@contemporaryservices.com He is the President and CEO of the company. I don't know if we all should e-mail him. It may annoy him to the point where he doesnt to anything. I would suggest that everyone just go to the website. There is a link to the corporate contacts right there on the front page. Click the link and there is a whole list of people. Maybe if we e-mail a bunch of the corporate people, more of them will realize the problem, and someone will do something about this. I would however, suggest that if Rick or anyone else who directly had a confrontation decides to contact the company, they contact the prez. The two incidents I mentioned were Rick's and the statement about the employee telling the fan "Get your effing sheet together or your arse will be in effing handcuffs." That was the PG version. AS I said in the e-mail, I don't know what the student was doing, and I don't care, that statement is wrong.