I think some you who are complaining about the complaints are missing the point. RV wants us to buy more tickets, make more contributions, put more people in seats so the programs can go to the next level. Some of us respond. The first game of the season, the premium ticket area is covered in tar and people's clothes are ruined. The first guy I complain to tells me it will be cleaned up "before the next game". When they start to distribute cushions to cover the tar, they have to take down all of your season ticket info before they will give you a cushion. The concession stand was not a problem of running out of my choice of beverage, it was a problem of running out of just about everything. I am diabetic - when they run out of water and other low/no cal beverages, it is not exactly healthy for me to slug back a coke or powerade. To be perfectly honest, losing the game does not bother me nearly as bad as the fact that the athletic department just looked unprepared on Saturday night. That will not get us to the next level and it will not bring people back. The people sitting next to me were using someone else's tickets. Did Saturday provide the type of experience (they enjoyed the football) that will make them come back or buy tickets?